Receptionist / Showroom Host
at Grange Motors


MSL Grange Motors, part of the MSL Motor Group of car retailers wishes to recruit a full-time Receptionist/Showroom Host to join our busy team based in our new state-of-the-art sales and aftersales site on Pottery Road, Dun Laoghaire.

Key duties & responsibilities to include:

    • Being the first point of contact to customers phoning or visiting the showroom.
    • Handling telephone calls and dealing with queries in a professional manner.
    • Meeting, greeting and assisting customers.
    • Offering customers refreshments.
    • Introducing customers to the most appropriate specialist to deal with their needs.
    • Monitoring and recording showroom traffic and incoming calls on the CRM.
    • Capturing, recording and updating customer details in the database
    • Ensuring the Dealership is kept tidy and well presented at all times
    • Various ad hoc duties

The successful candidate will ideally:

    • Have a strong customer service background.
    • Display an outgoing personality and enjoy engaging with people.
    • Exhibit excellent communication and interpersonal skills both in person and on the phone.
    • Excel at understanding, anticipating and meeting customer needs.
    • Have a genuine desire to exceed our customers’ expectations.
    • Display a positive, enthusiastic, can-do attitude.
    • Have the ability to work on their own initiative; multitask and meet deadlines.
    • Possess excellent administration and IT skills.
    • Work well as part of a team
    • Be well presented at all times
    • Previous experience within the motor industry is desirable

Suitably qualified and experienced candidates should forward their letters of application together with a full Curriculum Vitae and an indication of their salary expectation and availability to:

The Group Human Resources Department,
MSL Motor Group,
Naas Road,
Dublin 12.

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